Information on the collection and use of personal data on our site
Your personal information
All your information collected is and will be confidential. It will never be used in any other context than that of our activity related to our site. It will never be communicated or resold to anyone, including potential future partners.
We respect and we ask our collaborators to respect the provisions of the law of January 6, 1978 relating to data processing, files and freedoms, the provisions of articles L.335-2 and following of the Code of Intellectual Property, the decree of October 30, 2015 relating to the mediation of the litigations of consumption, Article 16 of the European regulation n°2913/92 of the Council of October 12, 1992, Article L.218-2 of the Consumer Code, Article L.123-22 and Article L.110-4 of the Commercial Code, Article L.102 B of the Book of Tax Procedures and the RGPD (General Data Protection Regulation), which came into force on 25 May 2018), resulting from Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
You therefore have a right of withdrawal and deletion of your data on simple request via our contact form, except in the context of the provisions provided for by law, cited above and without this being exhaustive, and more specifically what relates to your order invoices.
We collect data to ensure the smooth operation of our site and the best possible user experience.
We use your data to fulfil your orders for our products, to be informed of product issues, to provide pre-sales advice and to provide support and assistance in the event of a dispute.
We use your data to improve our product listings, your search queries and search engine clicks for our SEO purposes.
You provide some of this data when you register on our site, when you submit a search query on search engines such as Google or Bing and arrive at our site, or when you contact our company by direct email or through our contact form or through your customer account.
We obtain some of this data by recording how you interact with our site, for example by using technologies such as cookies and by receiving error reports or usage data from our site.
We also collect data from third parties who may report your visits to our site through your IP address assigned by your Internet Service Provider. This research is done in the context of solving technical and security problems to identify the origins of the suspected causes and to help us resolve them, thereby improving our services.
This data is anonymised, not personally identifiable, and we have no way of matching this data to you, unless you already have a customer account with us and are connecting from the same IP address.
Our outsourcing and server administration company, which has access to the data, complies with the terms of the legislation and is informed of its legal obligations towards you by us and others. This company is PLANETHOSTER, 4416 Louis B. Mayer, Laval (Quebec) H7P 0G1, Canada.
You have a choice about the data we collect. When you are asked to provide personal data, you can refuse. For example, you may or may not sign up for our newsletter or our third party partners when you register on our site.
But if you choose not to provide the data necessary to provide an information or feature, you may not be able to use the site or feature in question.
The data we collect at the time of your registration is all explicitly readable on our registration form. For other purposes and in the context of monitoring our traffic, you are hereby informed.
Your data is used for advertising purposes to better offer our products in response to your search engine queries; again, these responses are made in the context of a query on your part and are only relevant to your written or verbal semantic search. They are not linked to your person, but to the expression of your searches and are therefore totally anonymous.
Name and contact data
We collect your first and last name, email address, postal address, telephone number and similar contact data.
- Call us +33 1 83 64 08 80
- contact@source-of-youth.com
